I practiced last night with one of my daughter's dolls for about an hour and then this morning, we set it up properly according to her weight and we were on our way. We took a walk through town and she was in the hip carry position and it was very comfortable and she LOVED it. After using the Baby Bjorn, which I didn't like because I couldn't interact with her, this was a delight! She was able to "talk" to me and play and look around and all the while, I felt she was safe and comfortable. In the beginning, I was still using my left arm to "hold" her (out of habit more than anything else, I've been carrying her around in my left arm for months now!) but within 15 minutes or so, I felt she was secure enough to let go - I had two free hands! I am so happy with this sling, it was a wonderful investment. We used one very early on but it didn't have a shoulder ring, so there was no way to "adjust" it and therefore it never really worked for us. But this sling is well-made and the fact that it is so beautiful is just the icing on the cake.
Anyway, thank you so much for your help. Your customer service was EXCELLENT and I am a very, very happy customer!