I have received my Bamboo P-sling a while ago but only now I get to write and thank you for custom-ordering for me....
I do admit that it took a few days until I was completely comfortable with it. I am used to using ring slings, but they work differently. I played around with it and found that if I put him in the very middle of the pocket, the shoulder is extremely comfortable! I also followed the instructions and kept the tail perfectly straight, but then my baby's body was leaning away from me. Too much so. So, as per instructions, I tightened the upper rail only - and it was now perfect! Of course, that means that the tail is not perfectly straight anymore, but it works well.
I have asked other P-sling users and most don't keep the tail perfectly straight. I would imagine, since the instructions specifically tell the user to go ahead and tighten the top rail if baby is leaning too far away, that it is fine to use it like that. It certainly feels good.
I am getting a lot of positive feedback on my P-sling, which I now use almost exclusively. It matches my baby's eyes perfectly. I had expected it to be more blue, and I find it is more green than blue, but I love the color.
Thank you once more for your patience and your great customer service.